Our new Software Patcher is now available!
The links will take you to a google drive page to download them.
Minimum system requirements:
Windows 7 or greater
Mac OS 10.7 or greater
For both the MARK I, MARK II & AMP MATE
If you find that the new installer is giving you problems you can download the latest update directly from the links below, for instructions on how to install them click here
Please contact us with a screenshot showing the messages in the text field in the installer if you do have a problem installing updates. This would greatly help us in debugging.
For the MARK I and II
For the AMP MATE
Instructions on how to install here
Select either the Macintosh or the Windows version and download it to your computer.
You will need to run the program after it has downloaded to install the patcher program allowing you to use it. It should be in your downloads folder or visible to run after it downloads.
After you have downloaded and installed the program to your computer, it will create a desktop icon/app as shown below:
Double clicking on the icon will open the software patcher as shown below:
*Be sure to click on "Check for updates" prior to updating either unit.
Here you can check for updates for both the ANNEALER and the AMP MATE.
At any time if you want to check for updates, clicking on the "Check for updates" button will open the window below.
Here it will automatically connect to our server and download the latest version of software for both the ANNEALER and the AMP MATE.
At the bottom of the window you can choose to enter your email address and click "submit email" to be notified by email any time a new version of software is released.
After the latest version of software has finished downloading you can close the above window and choose to update either the ANNEALER or AMP MATE by clicking either button and following the instructions in their relevant installers.
When connecting either the Annealer or the AMP Mate to your computer it will take some time to download and install the drivers which enable your computer to communicate with either device. If these drivers are not installed a popup window will show when you attempt to start the update which will prompt you to download and install them.
For instructions on updating your AMP MATE please check here