Annealing Made Perfect warrants that the Mark ll
annealer and AMP Press will be free from defects in workmanship and materials for three years from the original purchase
date.
The AMP MATE auto feeder is warranted to be free
from defects in workmanship and materials for one year.
The warranty for the original (discontinued) MARK I annealer
remains one year.
For the period of the warranty, Annealing Made
Perfect will repair any annealer, press or amp mate which proves to be defective in materials or
workmanship at no cost to the customer, including shipping. In the event repair
is not possible, we will either replace the unit or refund the full purchase
price, whichever the customer prefers. If the unit is repaired and returned, 30
days will be added to the remaining warrant duration. If the unit is replaced,
the warrant duration will be the longer of either the remaining warrant
duration plus 30 days or 180 days.
The AMP MATE auto feeders have many moving parts; therefore, we have
made these parts accessible and replaceable by the user. The AMP MATES will
have a one-year warranty from the date of purchase on all parts mechanical and
electrical. Replacement parts will be available.
This warranty does not cover damages of the
ANNEALER/AMP MATE/Press due to normal wear and tear such as paint scratches, dust or
moisture ingestion and or component wear, or damages to the unit or property as
a result of improper use or tampering. In the case of the annealer, the
warranty will be void if any of the seals within are broken or if any of the
exterior fasteners have been tampered with. The annealer runs on potentially
lethal voltages. It contains no user serviceable parts within. It is the user’s
responsibility use the unit as intended in the manual to ensure long lasting
and safe operation. Our judgement on what is wear and tear and what is abuse is
final. We are however reasonably flexible when it comes to claims and will
endeavour to ensure a favourable outcome.
The user is free to replace any of the parts on the AMP MATE auto feeder
and these parts will be provided as part of the warranty if they should be
deemed faulty by us. Faulty means but is not limited to, shipping damage,
workmanship defects and electrical defects. Normal wear and tear is not covered
by this warranty.
You must retain your proof of purchase. It is
recommended to keep the original packaging as it is designed to best protect
the unit and its accessories.
If you are having any queries or problems with your unit whatsoever, please do not hesitate to contact us at:This link
Please provide a detailed description and pictures
of the damage/problem if possible as it will make the repair/replace process
that much faster. We will be in contact with you to organise the repair,
replace or refund and return of your unit.